Michele L'Heureux
UX Designer
UX Research Projects
Persona Development for Diversity Dashboard
Developed personas for a small start-up company that is designing a SaaS software product for diversity & inclusion professionals.
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Created persona research plan
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Designed and implemented survey
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Conducted stakeholder interviews
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Analyzed survey and interview data
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Wrote marketing content
Heuristic Review and Usability Testing
for Leading Global Financial Services Company
I collaborated with five colleagues on a heuristic review and usability testing of the prototype for a new financial forecasting product aimed at business owners, banks, and portfolio managers.
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Created test plan
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Wrote Moderator's Guide
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Performed heuristic review
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Conducted remote usability tests
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Administered SUS survey
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Analyzed data
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Presented findings and recommendations to company leadership
User Research for Leading National HR Software Provider
I collaborated with two other colleagues on a research project to determine the usage and usability of a particular feature of the company's software designed for payroll professionals.
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Wrote research plan
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Conducted contextual and remote interviews
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Analyzed data
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Presented findings and recommendations to UX leadership
Smell
Transformational UX Plan for Sustainable Braintree,
a Climate Change Coalition
Charged with creating a transformational UX approach to motivating engagement in climate-change activities, my team of five created an action plan for the climate coalition of Braintree, MA.
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Researched and interviewed constituents
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Created personas
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Applied design thinking to complete an emotional-design-based lifecycle analysis
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Analyzed data
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Designed report and presented to group
Sample Research Papers