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UX Research Projects

Persona Development for Diversity Dashboard

Developed personas for a small start-up company that is designing a SaaS software product for diversity & inclusion professionals. 

  • Created persona research plan

  • Designed and implemented survey

  • Conducted stakeholder interviews

  • Analyzed survey and interview data

  • Wrote marketing content

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Heuristic Review and Usability Testing

for Leading Global Financial Services Company

I collaborated with five colleagues on a heuristic review and usability testing of the prototype for a new financial forecasting product aimed at business owners, banks, and portfolio managers. 

  • Created test plan

  • Wrote Moderator's Guide

  • Performed heuristic review

  • Conducted remote usability tests

  • Administered SUS survey

  • Analyzed data 

  • Presented findings and recommendations to company leadership

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User Research for Leading National HR Software Provider

I collaborated with two other colleagues on a research project to determine the usage and usability of a particular feature of the company's software designed for payroll professionals.

  • Wrote research plan

  • Conducted contextual and remote interviews

  • Analyzed data

  • Presented findings and recommendations to UX leadership

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Transformational UX Plan for Sustainable Braintree,

a Climate Change Coalition

Charged with creating a transformational UX approach to motivating engagement in climate-change activities, my team of five created an action plan for the climate coalition of Braintree, MA. 

  • Researched and interviewed constituents

  • Created personas

  • Applied design thinking to complete an emotional-design-based lifecycle analysis

  • Analyzed data

  • Designed report and presented to group

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Sample Research Papers

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