Michele L'Heureux
UX Designer
Michele L'Heureux
UX Designer







*All artwork is mine

About Michele

I come to design by way of visual art and carpentry, so building both beautiful and useful things is in my blood. I am also trained in Philosophy and Human Factors, which have honed my critical-thinking and communication skills. I love getting to the bottom of challenging problems, and I know how to ask good questions to help get me there.
My professional experience spans the fields of design, research, project management, marketing, and product development, and I thrive on cross-functional teams.
I bring insatiable curiosity and unbridled creativity to important design challenges, always with a customer-centric mindset. l am a consummate team player who champions the good work of teammates and can mentor junior colleagues--and who believes that I have something to learn from everyone.
And I'm obsessed with the Roseate Spoonbill.
UX Portfolio
Lead designer on brand new telehealth product to answer the growing need of medical practices during the Covid pandemic and beyond
Redesigned the website's architecture, navigation, and home page to address user frustrations determined in usability study with participants in five countries
Redesigned website architecture and designed mobile and Web prototypes to improve user experience and findability
Reimagined Wayfair's online interior design functionality as an AI-driven mobile app
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Remote & In-person Interviews
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Surveys
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Usability Studies
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Expert Reviews
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Data Analytics
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Persona Development
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Ethnographic Research